> ## Documentation Index
> Fetch the complete documentation index at: https://university.triggr-app.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Executions

> Find any workflow run, check its status and see what each step did.

Executions lists every run, newest first, including public form requests. Search by the reference shown after you submit, filter by status or client, and click **Refresh** for new runs.

<Frame>
  <img src="https://mintcdn.com/triggr/MwzXHG3UWzFixdSz/images/core/executions/executions-list.png?fit=max&auto=format&n=MwzXHG3UWzFixdSz&q=85&s=a19ab074a7a3d06e98a1832f190d5fbb" alt="The Executions page with a Search executions box, All statuses and All clients filters, and a table of runs named Core · Onboarding · Acme Corp, Core · Offboarding · Globex and so on, with Running, Completed and Failed statuses and created dates." width="2256" height="963" data-path="images/core/executions/executions-list.png" />
</Frame>

| Status | Meaning |
| - | - |
| Pending | Queued; it starts within moments. |
| Running | In progress, including while it waits for approval or a scheduled time. |
| Completed | Finished. |
| Failed | A step failed, or the request wasn't approved. |

## Open a run

<Steps>
  <Step title="Click a row">
    Steps appear as the run reaches them. A rejected request ends at a Not Approved step.

    <Frame>
      <img src="https://mintcdn.com/triggr/MwzXHG3UWzFixdSz/images/core/executions/run-panel.png?fit=max&auto=format&n=MwzXHG3UWzFixdSz&q=85&s=ceee603b6224bab46ffdf47a9b37c144" alt="An open run, Core · Onboarding · Umbrella Industries, with a Failed status, its start time and execution ID, and Steps listing Trigger and Set Client as Success and Create User as error." width="1344" height="680" data-path="images/core/executions/run-panel.png" />
    </Frame>
  </Step>

  <Step title="Click a step">
    Its Output or error opens alongside.

    <Frame>
      <img src="https://mintcdn.com/triggr/MwzXHG3UWzFixdSz/images/core/executions/step-error.png?fit=max&auto=format&n=MwzXHG3UWzFixdSz&q=85&s=c4c2902d7cc26d90412d1ef8a075958a" alt="The Create User step detail with an error status and the message no Microsoft Graph (GDAP) integration is configured for this client." width="1152" height="418" data-path="images/core/executions/step-error.png" />
    </Frame>
  </Step>
</Steps>

To approve or reject a waiting run, use [Approvals](/core/use/approvals).

## Troubleshooting

<AccordionGroup>
  <Accordion title="The Create Ticket step failed but the rest of the run completed">
    A ticketing problem never stops the work. `org.defaultPSA not found or empty` means [set Default PSA](/core/get-started/connect-your-psa#troubleshooting); a missing client ID means [map the client](/core/get-started/add-your-clients#fix-whats-not-ready) to your PSA.
  </Accordion>

  <Accordion title="A step failed with “no Microsoft Graph (GDAP) integration is configured for this client”">
    The client isn't linked. Open it on Clients, click **Link to GDAP** and run the workflow again. See the [Microsoft and GDAP FAQ](/core/reference/microsoft-faq#errors-you-might-see).
  </Accordion>

  <Accordion title="A run has been Running for a long time">
    It's waiting: check [Approvals](/core/use/approvals) for a pending request, or the workflow's Start date scheduling.
  </Accordion>
</AccordionGroup>

Next: [Approvals](/core/use/approvals).


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