> ## Documentation Index > Fetch the complete documentation index at: https://university.triggr-app.com/llms.txt > Use this file to discover all available pages before exploring further. # Sign in to your IT provider's forms > Sign in with your Microsoft or Google work account, or a form password, and fix the messages you might see. Signing in shows your IT provider which organisation you work for. You use your normal work account, so there's no new password to remember. ## Sign in with Microsoft Your page looks like one of these. A Microsoft window opens. A white request page headed Password Reset with a Sign in with Microsoft button.

A white request page headed Password Reset with a Sign in with Microsoft button.

A dark form page headed Request equipment with the line This form requires Microsoft authentication and a blue Sign in with Microsoft button.

Pick the account you use for work email. Personal accounts, such as outlook.com, don't work. If Microsoft shows Permissions requested, click **Accept**. If it says Need admin approval, see [Troubleshooting](#troubleshooting). You're signed in when your email address shows at the top of the page. ## Sign in with Google Click **Sign in with Google** and choose your work Google account. A form page headed Request equipment with the line This form requires you to sign in with your Google Workspace account and a Sign in with Google button.

A form page headed Request equipment with the line This form requires you to sign in with your Google Workspace account and a Sign in with Google button.

## Forms with a password Type the password your IT provider gave you and click **Access Form**. A form page headed Request equipment with the line This form requires a password to access, a filled Password box and an Access Form button.

A form page headed Request equipment with the line This form requires a password to access, a filled Password box and an Access Form button.

## Troubleshooting Your IT provider doesn't recognise that account. Click **Sign out** and sign in with your work account. Still stuck? Contact your IT provider. The requests homepage showing These requests aren't available with the message your Microsoft organisation isn't connected to this provider and a Try again button.

The requests homepage showing These requests aren't available with the message your Microsoft organisation isn't connected to this provider and a Try again button.

The form is only open to certain people, such as managers, or you signed in with the wrong account. Sign out and try your work account; if that doesn't help, ask your IT provider whether you should have it. The Password Reset page showing This form isn't available with the message you don't have access to this form and a Try again button.

The Password Reset page showing This form isn't available with the message you don't have access to this form and a Try again button.

Your organisation only lets its administrators approve new sign-ins. Ask your IT administrator or IT provider to approve it once for everyone. Your browser blocked the sign-in window. Allow pop-ups for this page in your browser's address bar, then click Sign in again. The sign-in window was closed or left open too long. Click Sign in again and finish within a few minutes. You chose a personal Gmail account. Sign in with your work Google account instead. Check the password with your IT provider, then reload the page and try again. A password-protected form with a red Invalid password message at the top.

A password-protected form with a red Invalid password message at the top.

Your sign-in has expired. Reload the page, sign in again and re-enter your answers. Go back to the page you opened the form from and open it again. If none of these help, contact your IT provider and tell them the exact message. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.