> ## Documentation Index > Fetch the complete documentation index at: https://university.triggr-app.com/llms.txt > Use this file to discover all available pages before exploring further. # Submit a request > Open your IT provider's request link, sign in with your work account, fill in the form and send it. Your IT provider sends you a link. Pick the tab that looks like your page. A white request page headed Password Reset, with the line Sign in with your Microsoft work account to start a request and a Sign in with Microsoft button. Click **Sign in with Microsoft** and choose your work account. Stuck? See [Sign in](/guides/sign-in). Click the request you need under Available requests. If your link opened a form straight away, skip this step. The requests homepage, headed How can we help, Jane?, listing User Onboarding, Password Reset and User Offboarding under Available requests, and two earlier requests under Your recent requests. Answer each question. Anything marked Optional can be left blank. The Password Reset form, Requesting as Jane Doe, with User set to Sam Okafor, Require a change at next sign-in set to Yes, Send the new password to set to Their manager, a reason filled in and a Submit request button. Click **Submit request**. Request received shows your reference, such as `REQ-4F2A9C`. Keep it in case you need to ask about the request. The Request received page with a thank-you message, the reference REQ-4F2A9C and a Submit another request button. If a manager has to approve it first, the page says It will run once it’s approved. Your requests appear under Your recent requests on the homepage; click one to see what you sent. A dark form page headed Request equipment, with the line This form requires Microsoft authentication and a blue Sign in with Microsoft button. Click Sign in with Microsoft or Sign in with Google, or enter the form's password. Stuck? See [Sign in](/guides/sign-in). Click the form you need. If your link opened a form straight away, skip this step. The forms homepage with the line Select a form to get started and four forms: Request equipment, Mailbox Access Request, User Offboarding and New User Onboarding. Answer each question. A red \* means the question is required. The Request equipment form with Hello, Jane and a Logout button at the top, What do you need? set to Laptop, Who is it for? set to Sam Okafor, Needed by set to 2026-11-02, a note, and a Submit button. Click **Submit**. If the button says Next, check your answers on the next page and click Submit there. The Form Submitted Successfully! page with Thank you for your submission and a Submit Another Response button. Your IT provider takes it from there. ## Troubleshooting Click **Sign out** (or Logout) at the top of the page and sign in again with your work account. Lots of the same request came from your organisation in a short time. Wait a few minutes and try again. A question marked \* is empty. Answer it and click Submit again. Your IT provider hasn't given you any requests yet. Ask them which link to use. Contact your IT provider with the request's name and, if you have one, its reference. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.