Sign in with Microsoft
1
Click Sign in with Microsoft
Your page looks like one of these. A Microsoft window opens.
2
Choose your work account
Pick the account you use for work email. Personal accounts, such as outlook.com, don’t work.
3
Accept the permissions (first time only)
If Microsoft shows Permissions requested, click Accept. If it says Need admin approval, see Troubleshooting.
Sign in with Google
Click Sign in with Google and choose your work Google account.
Forms with a password
Type the password your IT provider gave you and click Access Form.
Troubleshooting
“These requests aren’t available” or “your Microsoft organisation isn't connected to this provider”
“These requests aren’t available” or “your Microsoft organisation isn't connected to this provider”
Your IT provider doesn’t recognise that account. Click Sign out and sign in with your work account. Still stuck? Contact your IT provider.
“This form isn’t available”, “you don't have access to this form” or “you do not have permission to access this form”
“This form isn’t available”, “you don't have access to this form” or “you do not have permission to access this form”
The form is only open to certain people, such as managers, or you signed in with the wrong account. Sign out and try your work account; if that doesn’t help, ask your IT provider whether you should have it.
Microsoft says “Need admin approval”
Microsoft says “Need admin approval”
Your organisation only lets its administrators approve new sign-ins. Ask your IT administrator or IT provider to approve it once for everyone.
“Pop-up blocked. Please allow pop-ups for this site and try again.”, or nothing happens
“Pop-up blocked. Please allow pop-ups for this site and try again.”, or nothing happens
Your browser blocked the sign-in window. Allow pop-ups for this page in your browser’s address bar, then click Sign in again.
“Sign-in was cancelled.”, “Sign-in timed out. Please try again.” or “sign-in expired, please try again”
“Sign-in was cancelled.”, “Sign-in timed out. Please try again.” or “sign-in expired, please try again”
The sign-in window was closed or left open too long. Click Sign in again and finish within a few minutes.
“a Google Workspace account is required to access this form”
“a Google Workspace account is required to access this form”
You chose a personal Gmail account. Sign in with your work Google account instead.
“Invalid password”
“Invalid password”
Check the password with your IT provider, then reload the page and try again.
“Your session for this form has expired. Please reopen the form from your portal.”
“Your session for this form has expired. Please reopen the form from your portal.”
Go back to the page you opened the form from and open it again.