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Media is your organisation’s file library: everything uploaded through forms, internal apps and workflows, plus files you upload here.

Media: finding a form upload, uploading, renaming and deleting a file, and keeping a workflow's file in the library (1:16).

The Media page with Search files, All types, All sources, Grid and List, Refresh and Upload, one image file card Docs sample – Acme network diagram.png from the Library, and its detail panel showing a preview of an office network diagram, the Name, Type image/png, Size 24.57 KB, Source Library, Uploaded, By Alex Morgan, an ID, Used by Not referenced anywhere, and Download, Copy FileRef and Delete buttons.

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Upload and find files

  • Click Upload, or drop files anywhere on the page: up to 25 MB each, 5 GB for your organisation.
  • Filter by type or source, or search by name.
  • Click a file to preview, rename, download or delete it; Used by shows what refers to it.
Triggr checks each file’s contents, not just its name, and accepts:

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Where files come from

To keep a form upload or created file, add Save to Media Library from Utilities and set File to the form field, such as {{ ctx.params.photo }}, with an optional new name and folder.
The Keep Photo step, a Save to Media Library step: File set to ctx.params.photo with a Pick from library link, Name set to ctx.params.deviceName followed by .jpg, and Folder Staff photos.

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Who can open files

Files are private: Download gives a link that works for 5 minutes, with no permanent public link. To send a file outside Studio, attach it to a Send Email step: up to 10 files, 22 MB in total from Triggr’s default address or 25 MB with a sending profile.

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FAQ

Deleting a form deletes its uploads. Keep the ones you need with a Save to Media Library step in the form’s workflow.
Not on this page. The Save to Media Library and Create File steps take a folder, such as Staff photos, which the file keeps.
A form submission or workflow still refers to it; that reference stops working once you delete it.

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Troubleshooting

The file isn’t one of the types above. Zip it, or convert it to PDF.
Compress or split the file.
The file was renamed, such as a .png saved as .jpg. Save it with its real extension.
Your organisation has used its 5 GB. Delete files you no longer need.