Report templates and reports

<style>
  body { font-family: Arial, sans-serif; color: #1f2937; background: #ffffff; padding: 24px; }
  table { border-collapse: collapse; width: 100%; }
  th, td { text-align: left; padding: 6px 10px; border-bottom: 1px solid #e5e7eb; }
  .failed { color: #b91c1c; font-weight: bold; }
</style>
<h1>{{client}}: IT summary for {{month}}</h1>
<p>We closed <strong>{{tickets.closed}}</strong> of {{tickets.opened}} tickets this month.</p>
<h2>Backups</h2>
<table>
  <tr><th>Device</th><th>Last backup</th><th>Result</th></tr>
  {{#each backups}}
  <tr>
    <td>{{device}}</td>
    <td>{{lastBackup}}</td>
    <td>{{#if ok}}OK{{else}}<span class="failed">Failed</span>{{/if}}</td>
  </tr>
  {{/each}}
</table>
{{#if notes}}<p>{{notes}}</p>{{/if}}

{
  "client": "Acme Corp",
  "month": "September 2026",
  "tickets": { "opened": 42, "closed": 39 },
  "backups": [
    { "device": "ACME-DC01", "lastBackup": "2026-09-30 23:10", "ok": true },
    { "device": "ACME-NAS01", "lastBackup": "2026-09-28 23:40", "ok": false }
  ],
  "notes": "ACME-NAS01 missed two backups. We've replaced its disk and are watching it."
}