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Triggr sends SMS through ClickSend to one or more numbers, from the sender you choose, straight away or at a set time. You need a ClickSend account with credit.

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Set up ClickSend

1

Copy your API credentials

In the ClickSend Dashboard, go to Developers > API Credentials and copy the Username and API Key. Your dashboard password won’t work.
2

Choose a sender

Set the sender per message in from, or leave it out to use your account’s default sender for the recipient’s country.
  • Dedicated number: bought from ClickSend, in E.164 format such as +447700900123.
  • Alpha tag: your business name, 3 to 11 letters, numbers or +, not all numbers. ClickSend reviews it first, recipients can’t reply, and only some countries support it.
  • Own number: a mobile number you’ve verified in ClickSend. Not available in the US and Canada.
3

Enable the countries you text

To text numbers outside your home country, enable them on the Global Sending page. In the US and Canada, carriers require a registered 10DLC number, a verified toll-free number or a short code; see ClickSend’s United States of America (+1) guide.
For credentials separate from your other tools, add a subaccount for Triggr under Account Settings > Add Subaccount.

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Connect it in Triggr

1

Open the integration

Go to Integrations > ClickSend and click Configure on the Base Configuration card. One connection serves every client.
The Base Configuration card with Status Not Configured, Admin Consent Not Required and a Configure button.
2

Enter the credentials

Enter the API Key and the Username as API Username, then click Save Configuration.
The ClickSend configuration window with API Key and API Username fields, an Allow insecure TLS switch under Advanced, and a Save Configuration button.

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Send SMS from workflows

Send SMS takes a ClickSend Send SMS body in jsonBody, with one object in messages per recipient:
Add from to choose the sender, and schedule as a Unix timestamp in seconds to send later. A message was queued only if its status in the response is SUCCESS. To test without sending, use a ClickSend test number such as +447777777777. ClickSend pauses messages containing links for new customers; ask ClickSend support to approve your account for URL messaging.

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Troubleshooting

API Username must match the Username exactly, and API Key must be the API key, not your password. If you clicked Regenerate API Key, paste the new key in via Edit on the Base Configuration card.
Check the sender is allowed in the recipient’s country, and that your account is approved for messages with links.