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Triggr works with your Sherweb customers, catalogue, orders, subscriptions and platforms. One configuration covers all your customers.

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Set up Sherweb

1

Create an API application

In the Sherweb partner portal, go to Security > APIs and create an application named Triggr. The Account Administrator role has access.
2

Copy the keys

Copy the Client ID, Client Secret and Subscription Key. Sherweb shows the client secret only in this dialog.
See Sherweb’s API prerequisites and Developer Platform.

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Connect it in Triggr

1

Open the configuration

Go to Integrations > Sherweb and click Configure on the Base Configuration card.
The Base Configuration card with Status Not Configured, Admin Consent Not Required and a Configure button.
2

Enter the keys

Enter the ClientID, ClientSecret and SubscriptionKey (the key from Security > APIs, not a product subscription ID), then click Save Configuration.
The Sherweb configuration window with ClientID, ClientSecret and SubscriptionKey fields, an Allow insecure TLS switch under Advanced, and a Save Configuration button.
Actions for one customer take its Sherweb customer ID, which Get Customers returns.

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Use it in Triggr Core

Core can buy a licence seat at Sherweb when a new starter has none free. Set Default distributor to Sherweb in Core’s Settings > General, then link each client to its Sherweb customer (saved as the client’s sherwebId variable) and map its licences. See Licences and distributors.

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Troubleshooting

Check all three values were pasted in full and come from the same application, and that it still exists under Security > APIs.
Core found no complete Sherweb connection. Save the Base Configuration with all three fields, then run the onboarding again.
In Core, open the client, click Map next to Sherweb under Integrations, pick its Sherweb customer and click Save mapping.
Ask Sherweb to confirm Service Provider API access is enabled for your partner account.
Create a new API application, then click Edit on the Base Configuration card and enter all three of its values.
Sherweb allows 3 concurrent requests, 100 a minute and 10,000 a day. Run large workflows in smaller batches. See Sherweb’s Limits.