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Triggr works with NinjaOne organisations, locations, devices, patches, scripts, users, tickets and documentation. Triggr connects to NinjaOne at app.ninjarmm.com.

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Set up NinjaOne

1

Add a client app

In NinjaOne, go to Administration > Apps > API, open Client App IDs and click Add. Set Application Platform to API Services (machine-to-machine) and Name to Triggr, and leave Redirect URIs empty.
2

Choose scopes and grant type

Under Scopes, tick Monitoring (read-only) and Management (changing devices and organisations, and running scripts); add Control only for remote access. Under Allowed Grant Types, tick Client Credentials.
3

Copy the credentials

Save the app and copy the client secret from the confirmation dialog, the only place NinjaOne shows it. Then copy the Client ID from Client App IDs.
See NinjaOne’s Register Machine-to-Machine Applications.

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Connect it in Triggr

1

Open the integration

Go to Integrations > NinjaOne 2.0 and click Configure on the Base Configuration card.
The Base Configuration card with Status Not Configured, Admin Consent Not Required and a Configure button.
2

Enter the app

Enter the ClientID and ClientSecret, and the scopes you ticked in Scopes, in lower case and separated by spaces (for example monitoring management), then click Save Configuration.
The NinjaOne 2.0 configuration window with ClientID, ClientSecret and Scopes fields, an Allow insecure TLS switch under Advanced, and a Save Configuration button.
One app covers every NinjaOne organisation. Actions take the ID of the organisation, location or device they work on.

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Troubleshooting

Often with no access token in response. Check ClientID and ClientSecret have no extra spaces, the app still has Client Credentials ticked, Scopes uses spaces (not commas) and only monitoring, management or control, and the app was created in the NinjaOne account you sign in to at app.ninjarmm.com.
Tick Management on the app in NinjaOne, then add management to Scopes in Triggr.
Create a new client app, enter its details with Edit on the Base Configuration card, then delete the old app.