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Triggr reads Cove device statistics, devices, customers and backup job records, and changes or removes devices. Cove deletes a removed device’s backed-up data with it.

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Set up Cove

1

Add an API user

Sign in to the Cove Management Console as a SuperUser or Administrator, go to Management > Users > API Users and click Add API user.
2

Fill in the details

Set Customer to your top-level customer, usually your own company, so it contains every customer your workflows use, and note its name exactly. Enter a Requested login name such as triggr (Cove adds a suffix, such as -ab12c34d). Any Role can view devices and customers; to change or remove devices, choose one that can edit and delete them, such as Manager or SuperUser.
3

Copy the token

Click Save and continue, then Copy token to clipboard. Cove shows the token only once. Note the full login name, including the suffix.
See N-able’s guide to adding users.

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Connect it in Triggr

1

Open the integration

Go to Integrations > Cove Data Protection and click Configure on the Base Configuration card.
The Base Configuration card with Status Not Configured, Admin Consent Not Required and a Configure button.
2

Enter the credentials

Enter your top-level customer’s name as Partner (customer) name, the token as API user token and the full login name as API user login name, then click Save Configuration.
The Cove Data Protection configuration window with Partner (customer) name, API user token and API user login name fields, an Allow insecure TLS switch under Advanced, and a Save Configuration button.
One configuration covers every customer the API user can reach, with no client mapping. Workflows pass the customer’s numeric ID from Management > Customers (not the UID) as partnerId or PartnerId.

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Troubleshooting

Partner (customer) name must match exactly, and API user login name must include the suffix. If you’ve lost the token, delete the API user and create a new one.
The API user only works within its own customer. Create one under your top-level customer.
Cove can report failures in the body with status 200. Method and parameter names are case-sensitive, and changing devices needs a role that can edit and delete them.